We Provide Essential Support Services for Affiliated Practices

Enabling our clinical partners to focus on dentistry and provide the best possible care to patients Select Dental is a Dental “Partnership” Organization (DPO). We currently support 10 practices & 22 doctors providing care to 20k patients in New York and Connecticut.

Revenue Cycle Management

  • Insurance coding
  • Insurance verification
  • Claims follow up
  • EOB posting
  • Patient billing
  • AR follow-up

Clinical Support

  • Chief clinical officer supported by regional clinical directors
  • Continuing education, training and mentorship
  • Clinical Advisory board and case review committee

Operations

  • Scheduling optimization
  • Office staffing, management
  • Preferred relationships with suppliers and labs
  • Patient retention, recall, Tx acceptance 
  • Treatment plan tracking and follow up

Finance

  • Financial reporting
  • Accounts payable
  • Planning & Analysis
  • Procurement
  • Facilities Management
  • Malpractice and other practice level insurance
  • Detailed KPIs by office, provider vs peers

Human Resources

  • Doctor & staff recruiting
  • Training, career developmentn
  • Office and individual bonus plans
  • Employee Development
  • Payroll and Benefits
  • Employee onboarding

IT

  • Streamlined IT network
  • Practice conversions
  • Best in class CRM, recall, communication software
  • Ubiquitous analytics platform across all practices tracking all relevant practice metrics
  • Various tools designed to improve Tx acceptance
  • Call center operation

Marketing

  • Establish and optimize online reputation
  • Manage organic SEO, PPC and Facebook marketing
  • In house “insurance” plans
  • Outbound sales to local small employers
  • Formal patient referral programs Partner with charitable organizations in local areas

Compliance

  • Extensive OSHA, HIPPA and infection control training
  • Risk committee analyzes practice level risks monthly
  • Monitor CE and other regulatory requirements
  • Random practice audits, risk scoring system